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iMesh Support
iMesh
Joined: 23 Sep 2005
Posts: 715
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 Posted: Tue Aug 08, 2006 9:50 pm Post subject: Important announcement for Norton Anti-Virus users |
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Dear iMesh Users,
Due to an error in the latest Symantec Live Update, Symantec's Norton Anti Virus is wrongfully identifying a certain iMesh component as Spyware. iMesh has contacted Symantec who is working on a fix that will be available shortly. This problem with Norton Anti Virus is affecting a wide range of software products from multiple software vendors.
iMesh is totally 100% spyware free and is, and always was, safe to use.
Please run Symantec's Live Update and get the latest security definitions and then re-install iMesh. If this does not help, please call Symantec at the following numbers:
- From Canada +1 (416) 441-3676
- From the United Kingdom +44 1628 592 222
- From the United States: +1 (800) 441-7234
We have attched Symantec's response to this matter, as you can see they have admitted they have made a mistake and will update their next set of virus definitions accordingly:
| Quote: |
"This Email is in relation to your recent submission through Symantec's on-line False Positive Dispute Submission form for the file Actskn45.ocx and Imesh being detected by Symantec software as a security risk. In light of further investigation and analysis Symantec has found the file actskn45.ocx and Imesh to not be a security risk and are happy to remove detection from within its products.
The updated detection will be distributed in the next set of virus definitions, available daily or weekly via LiveUpdate, depending on Symantec product version, or daily from our website at
http://securityresponse.symantec.com/avcenter/defs.download.html.
Decisions made by Symantec are subject to change if alterations to the Software are made over time or as classification criteria and/or the policy employed by Symantec changes over time to address the evolving landscape.
Sincerely,
Symantec Security Response
http://securityresponse.symantec.com "
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After you have updated your Anti-Virus software, please download and reinstall iMesh:
1. Go to www.imesh.com and click on the 'Download iMesh 6.5' link.
2. Once the Download is complete, click 'run' to install iMesh.
3. Follow the installation onscreen directions and install iMesh 6.5.
4. Once the installation process is complete, open iMesh and log in.
(you might see "a registration screen". disregard and click on File>Sign in as, and enter your e-mail address and password.)
Best Regards,
iMesh Support (http://www.iMesh.com)
_________________
CONTACT THE IMESH SUPPORT TEAM AT:
http://www.iMesh.com/help.html
_________________ |
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